Service

We are passionate about delivering excellent customer service to all of our customers.

All of our wedding packages offer an all-inclusive service, meaning you know you have everything covered from the moment you book with us.  Sit back and relax on your wedding day and let us take care of everything. All of our packages include:

  • My wedding fireworks team setting up some wedding displays in Cheshire
  • Liaison with wedding venue and authorities - We ensure authorisation is granted and all necessary parties are informed in the interest of reassuring you and your chosen venue.
  • Public liability insurance – We are covered by our standard specialised firework public liability insurance with a limit of indemnity of £5 million and product liability of £5 million however this can be increased to 10 million on an event by event basis if required.
  • Display site survey - For safety reasons we need to know the site we will be firing from. If we have not attended the venue before we will use Google aerial maps and speak directly with the venue to establish a safe firing site and, where necessary, perform a site survey.
  • Risk assessment - We have a 100% safety record which we want to keep. Every display has a full risk assessment which considers all aspects of the firing site and weather conditions.
  • Planning of your fireworks display - Every fireworks display is different and we want you to get the best from yours. Our highly experienced team will work with you to plan your display to perfection.
  • Setting up your fireworks display - Our dedicated team of pyrotechnic specialists will arrive at a pre agreed time to set up your display.
  • Firing of your display - Your firework display will be set off with precision timing using our electronic firing system.
  • Cleaning up after the display - We always clean up firing sites after each display and take the used fireworks away with us. This helps us build a good relationship with wedding venues and ensures our waste is properly disposed of with our very own recycling policy.